Shipments and returns
Packages are generally dispatched within 2 days after receipt of payment and are shipped via international carrries with tracking and drop-off at your chosen address.
Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
- The price of the merchandise must meet the required amount in order to receive
- Sales tax & engraving fees do not count toward the total amount
- Complimentary shipping is only available for orders placed on the Aistias website for domestic delivery
- Multiple items totaling the required amount will not receive free shipping if sent to multiple addresses
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.Boxes are amply sized and your items are well-protected.
Articles are accepted for credit or exchange if returned in saleable condition within 30 days, accompanied by a sales receipt. Returns may be sent to our Customer Service Center.
A refund will be made to the purchaser upon request if payment has been received. Gift recipients are entitled to a nonrefundable merchandise credit. To return or exchange your gift selection, please follow the instructions included with your package.
Returns may be sent to our Customer Service Center at: Aistikas.
Felsőmalom street 3/A 1164
Country,International delivery times, International delivery cost
Europe incl. UK, Within 5-10 days,$5.00
USA,Within 10-15 days,$5.00
ASIA,Within 10-15 days,$5.00
AUSTRALIA, Within 10-15 days,$5.00